Pacific Construction Finds the Right Solutions, From the Right Partner
Pacific Construction, a California-based commercial contractor seeking to modernize and streamline its HR processes with construction-specific solutions, partnered with Arcoro, an HR tech company known for its people-first approach and tailored workforce management products, which provided efficient automation, excellent customer support, and a genuine collaborative relationship that addressed Pacific Construction’s unique industry challenges.
Pacific Construction is a California-based contractor specializing in designing, building, and restoring commercial buildings. The company values an experienced, knowledgeable staff and sought to streamline its HR processes by partnering with an HR tech company that shared its values. Pacific Construction chose Arcoro for this purpose.
Both Arcoro and Pacific Construction are driven by a people-first mentality and a respect for clients, emphasizing listening, collaboration, and solution-oriented approaches. What distinguished Arcoro was that Pacific Construction felt genuinely heard by them.
The Challenge
Pacific Construction needed to modernize its workforce management by automating HR processes for greater efficiency, without relying on disparate systems that were not tailored for construction. According to Ariana Chavez, HR administrator at Pacific Construction:
“I am all about streamlined, easy processes that avoid repetition. As an HR professional, I do not want to spend a lot of time on the computer or my HRIS. I want to focus on our staff and company and our growth overall.”
The company also required a solution specifically suited to its specialty contracting business. Other well-known workforce management vendors offered generic solutions, inflexible pricing tiers, and strict contract terms, with little understanding of construction-specific challenges.
The Solution
Arcoro provided Pacific Construction with a suite of HR products tailored to its needs, including recruiting, development, and day-to-day employee management tasks such as payroll.
Ongoing Customer Support
A key benefit Arcoro offered was excellent customer care. Chavez noted:
“I’ve used other HR software companies, but they’re all kind of similar [in how they manage their customers]. With Arcoro, we felt listened to by someone who genuinely cared about our success, versus a rep who was just doing their job.”
Arcoro offered expert guidance throughout the sales process and during implementation. Whenever questions or concerns arose, an Arcoro expert was available to assist the Pacific Construction team.
“When we ask for something, [Arcoro] actually listened and provided what we asked, as opposed to other companies who tried to fit us into their system and pricing schemes,” said Chavez.
Streamlining HR Processes
By consolidating all HR processes into one system and receiving guidance from Arcoro’s experts, Pacific Construction gained transparency into costs and identified ways to save money. The company also benefited from Arcoro’s safety and compliance features, as well as ACA support, demonstrating Arcoro’s focus on construction industry needs.
“Arcoro understands job costs and job allocation,” said Chavez. “It makes it easy; it eliminates double work.”
At a Glance
Goals
- Automate HR Processes
- Eliminate Disparate Systems
- Construction-Specific Solution
Results
- Streamlined HR Processes
- Award-Winning Customer Support
- ROI with Safety & Compliance Solutions
Solutions Used
- Core HR
- Applicant Tracking System
- Onboarding
- Performance Management
- Safety
- Succession Planning
- ExakTime by Arcoro
See a demo of how HR technology can help your construction business.
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