Arcoro Strengthens Executive Team with the Addition of Megan Stillerman as Chief Customer Officer - Arcoro
Arcoro has appointed Megan Stillerman as its first Chief Customer Officer to lead and enhance the entire customer experience lifecycle, leveraging her 15+ years of customer success leadership—including her previous role at Miva where she achieved high revenue retention and customer satisfaction—to drive customer-centric strategies and maximize value for clients in the construction and field services HR software market.
Stillerman brings deep experience and passion to improving the customer experience.
SCOTTSDALE, AZ (August 20, 2024) – Arcoro, a leading HR software company for the construction and field services industries, announced today that Megan Stillerman has been appointed as Chief Customer Officer (CCO). The appointment marks a first for Arcoro, reinforcing the company’s commitment to improving all aspects of a customer’s relationship, from prospect through implementation and deployment, maximizing customer value.
Stillerman brings more than 15 years of customer success experience to Arcoro, including various C-Suite roles. She has a proven track record for driving business growth and enhancing customer satisfaction. Before joining Arcoro, Stillerman served as the Customer Officer for Miva, a global leader in e-commerce selling solutions, where she contributed to a 100% net revenue retention (NRR) on target accounts and 97% portfolio-wide NRR while increasing Customer Satisfaction Scores (CSAT).
“Megan’s exceptional leadership and expertise make her a key addition to our already strong team, and we’re excited to see how she’ll increase the value our customers receive,” said Bill Hewitt, Arcoro’s Chief Executive Officer. “At the core of our mission is a commitment to deeply understanding our customers and their challenges so they can drive meaningful change in their companies. With Megan leading the charge, our customers can rest assured they’ll get the maximum value from their use of Arcoro’s solutions.”
As CCO, Stillerman will oversee the entire customer experience lifecycle, from initial acquisition through long-term retention and growth. She will be responsible for driving customer-centric strategies, ensuring that Arcoro’s products and services meet the evolving needs of HR professionals and organizations.
“I’ve dedicated my career to empowering companies to achieve their best, and I’m excited to be part of a team that shares my passion for putting people first,” said Stillerman. “I’m looking forward to helping Arcoro build on its already impressive products and services, delivering solutions and experiences that feel uniquely tailored to each of our customers.”
Stillerman is a Bucknell University graduate and a board member for Outdoor Outreach, a nonprofit devoted to connecting San Diego’s underserved youth to the outdoors. Connect with her on LinkedIn.
About Arcoro
Empowering the builders of our world, Arcoro is time tracking and an all-in-one HR technology platform purpose-built for the construction industry. As a trusted partner, Arcoro's solutions help construction companies manage their unique workforce needs, offering the most ERP integrations of any HR software provider. Backed by best-in-class customer support, over 7,000 companies rely on Arcoro to save time, improve accuracy, reduce risk, and lower workforce costs. Learn how Arcoro can elevate your business at Arcoro.com.
Related
Arcoro Celebrates Achievements in 2024 - Arcoro
In 2024, Arcoro significantly expanded its construction-focused customer base by over 700 clients, strengthened its executive team, forged new partnerships, launched advanced HR product features, and received multiple prestigious industry awards including TrustRadius’ 2025 Buyer’s Choice Award, several TrustRadius Top Rated Awards across various HR categories, recognition as a Top Construction Technology Firm by Construction Executive for the fourth consecutive year, gold and silver Stevie Awards for Technology Excellence, and inclusion in The Software Report’s Top 25 HR Software Companies.
Arcoro Appoints Dave Gray as CEO - Arcoro
Arcoro has appointed Dave Gray, an internet technology veteran with over 25 years of leadership experience including as former CEO of Daxko, as its new CEO to lead the largest provider of workforce solutions for construction and field-based industries, aiming to leverage his expertise in scaling high-growth companies to drive Arcoro’s continued expansion and success.
Arcoro Earns 2024 Top Rated Awards from TrustRadius - Arcoro
Arcoro, a leading HR software provider for construction and field services, earned multiple 2024 TrustRadius Top Rated Awards in categories including Compensation Management, Employee Performance Management, and Construction Workforce Management, based on customer reviews meeting criteria of recency, relevancy, and high ratings, highlighting the company's impactful solutions and user satisfaction.
HSA vs. 401k: Maximize Your Employees' Benefits
The article explains how combining Health Savings Accounts (HSAs) with traditional retirement plans like 401(k)s can significantly enhance employee benefits by leveraging the HSA's triple-tax advantages—tax-deductible contributions, tax-free investment growth, and tax-free withdrawals for qualified medical expenses—while highlighting the growing adoption of HSAs alongside high-deductible health plans to maximize employee retirement savings and healthcare cost management.
Arcoro Earns 2025 Top Rated Award from TrustRadius
Arcoro, a leading HR software provider for construction and field services, earned multiple 2025 Top Rated Awards from TrustRadius across numerous categories—including Applicant Tracking, Payroll, and Employee Performance Management—based solely on authentic customer feedback, highlighting its strong market validation and excellence in HR technology.
Succession Planning Can Help Nurture Your Existing Talent
Succession planning is a comprehensive talent management strategy that begins at recruitment and involves evaluating internal employees' potential—focusing on personality traits and leadership abilities rather than just production—to effectively identify and nurture future leaders, thereby saving costs and ensuring smooth leadership transitions within a company.